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Help · FAQ

Frequently asked questions

Quick answers about how Wickium works. Can't find what you need? Get in touch.

The basics

What is Wickium?

Wickium is a marketplace and community for traders. We help you discover, compare, and rate the tools traders actually use — indicators, automation, prop firms, platforms, data feeds, trade copiers, books, and more — and we host a forum where traders compare setups and share what is working. It is the place to find the right trading tools and see what your peers really think of them.

Is Wickium free?

Browsing the marketplace is completely free — every category, product, comparison, and rating, no account required. The community forum and social features are part of Wickium Pro ($9/month). In short: read the marketplace for free, join the community with Pro.

Can I use Wickium outside the U.S.?

Yes, with narrow exceptions. Access is blocked from a small number of jurisdictions to comply with U.S. economic-sanctions law (OFAC). Everywhere else you can browse freely; Wickium Pro is billed in U.S. dollars.

Pricing & Pro

What do I get with Wickium Pro?

Pro ($9/month) unlocks the full community and our pro-grade data tools: the trader forum (read and post threads and replies), social features like following, friends, direct messages, and reactions, plus Market Stats — Initial Balance probabilities, day-type breakdowns, gap behavior, rotations, and seasonality across futures, crypto, forex, and stocks — and Taylor Levels. The marketplace itself stays free for everyone — Pro is for traders who want the full edge.

How do I cancel Pro?

Anytime. Go to your account settings and open Manage Billing, which takes you to the Stripe customer portal where you can cancel in a couple of clicks. There are no contracts or cancellation fees, and you keep Pro access until the end of your current billing period.

Do you offer refunds?

Yes, within our refund window. The full terms are in our Refund Policy.

Trust & independence

Are the ratings and reviews real?

Yes. Ratings and reviews come from real Wickium users — not from us and not from the vendors. Where a user has confirmed hands-on experience with a product, we surface a Verified Purchaser signal so you can weight first-hand reviews accordingly.

Do vendors pay to be rated higher?

No. Vendors cannot pay for a better rating or to alter reviews — ratings reflect real user feedback. Some links on Wickium are affiliate links, meaning we may earn a commission at no extra cost to you when you sign up through them. That is disclosed across the site, and affiliate relationships never change a product's user ratings.

Is anything on Wickium financial advice?

No. Wickium is a marketplace and community. Nothing on the site is investment, trading, tax, or legal advice, and trading involves risk of loss. Always do your own research before using any tool or making any trade.

Your account & data

Do you sell my personal data?

No. We do not sell your personal information. You can export or permanently delete your data anytime from your account settings, and anyone can file a formal data-rights request (know, delete, correct, opt-out, portability) through our privacy portal.

How do I delete my account?

From your account settings under "Your data," you can export a full copy of everything we hold or permanently delete your account at any time — no need to email us.

For vendors & creators

I make a trading product — how do I get it listed?

Apply through our Partner Program. Tell us about your product and we will review it for listing on the marketplace.

How do I report content or a copyright issue?

Use the report option on forum posts for community content. For everything else, email [email protected] for general issues — and we have dedicated contacts for copyright ([email protected]), privacy ([email protected]), and legal ([email protected]) matters.

Still have a question?

We're happy to help — send us a message and we'll get back to you within one business day.